Customer Support

Industry Experts Here to Support You

At Proterra, our world-class Customer Support team embodies Proterra values by always going the extra mile to ensure the highest level of customer satisfaction. We provide outstanding 24/7 support with an emphasis on responsiveness, professionalism, and efficient issue resolution. The Proterra Customer Support team is here to make sure your fleet operates smoothly, so you can focus on serving your community with clean, quiet transportation.

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Proterra Transit Support

These support resources are for Proterra Transit customers, such as transit agencies that have purchased buses or chargers directly from Proterra.

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Proterra Powered Support

These support resources are for Proterra Powered customers, such as manufacturers that build or distribute vehicles that use Proterra batteries.

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Contact

General Service

Proterra Transit
[email protected]

Proterra Powered
[email protected]

Parts

Proterra Transit
[email protected]

Proterra Powered
[email protected]

Training

[email protected]

Warranty

[email protected]